Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note the customer shall bear the shipping costs of the product to the warehouses unless the product is damaged or doesn't meet the description.

To start a return, you can contact us via our contact page. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please visit our contact page or email us direct at help@stantray.com